Here are some frequently asked questions about our Gift Certificates:

• Do they expire?
  • No.
• Can I use them for other events at the Civic Theatre like the Ballet or Opera?
  • No, just Broadway/San Diego events.
• Can you mail them to the recipient?
  • Yes! You must tell us the name and address of the recipient in the comments section as you are checking out of the store. Otherwise, they will be sent to your credit card billing address.
• Can I pick them up?
  • Yes. You may pick them up at our office located at 3666 Fourth Avenue in Hillcrest. Please indicate that you will be picking them up in the comments section when you check out, otherwise, we will mail them to your credit card billing address. Please allow 3 business days for processing. The hours they are available for pick up are noon to 4 pm.*
• Can they be used for the concession stand, show items like t-shirts, posters or other show specific items or parking?
  • No.
• Are they refundable?
  • No
• Are there any additional fees?
  • Yes. There is a $5.00 handling charge per order. You may buy as many gift certificates as you like, but you will only pay the $5.00 service fee once per checkout.
• Who do I contact if there is a problem, question or if I or my recipient do not receive the Gift Certificates?
  • You may email gifts@broadwaysd.com or call our customer service hotline at 1-888-937-8995.