Q: How is COVID-19 affecting the theatre community?

 

UPDATE: 4/2/2020 – 4:30pm (PST)

 

Status of current upcoming shows:

Disney's Frozen

Performances for Frozen have been postponed with the new dates to be determined.

Tickets purchased through our official ticketing partners for all performances are being automatically refunded from the point of purchase. Please note that due to heavy traffic at this time, some refunds may take up to 30 days.

The Office! A Parody square thumbnail

Performances of The Office have been postponed to January 19 & 20, 2021.

All ticketholders who have printed tickets for the rescheduled performances: Your original tickets will be valid for the new dates, on the same day of the week and in the same locations as your existing tickets. If you’re not able to attend the new performance dates, information on refunds is below.

RENT: 25th Anniversary Farewell Tour

Performances of RENT have been postponed to May 21-23, 2021.

All ticketholders who have printed tickets for the rescheduled performances: Your original tickets will be valid for the new dates, on the same day of the week and in the same locations as your existing tickets. If you’re not able to attend the new performance dates, information on refunds is below.

Mean Girls - artwork thumbnail

Performances of Mean Girls are currently scheduled as planned.

If there are any changes, all ticketholders will be notified and this page will be updated accordingly.

Come From Away - thumbnail

Performances of Come From Away are currently scheduled as planned.

If there are any changes, all ticketholders will be notified and this page will be updated accordingly.

My Fair Lady - thumbnail

Performances of My Fair Lady are currently scheduled as planned.

If there are any changes, all ticketholders will be notified and this page will be updated accordingly.

 

Refunds:

If you would like to make a change to your tickets or request a refund for one of the rescheduled performances, please reach out to your point of purchase and we will respond as soon as possible:

  • Season Ticket Holders: ticketservices@nederlander.com
  • President’s Club: presclub@BroadwaySD.com
  • Groups: groups@BroadwaySD.com
  • San Diego Theatres Ticket Office: Ticketing@SanDiegoTheatres.org
  • Ticketmaster: Please log in into your Ticketmaster account. Below your tickets, you will see an option for Self Service and Request a Refund.
    • A note from Ticketmaster: Refunds for postponed performances are currently being initiated in performance date order and will be applied to the credit card used for payment. Due to the unprecedented volume of cancellations and reduced staffing, please note that you should expect to receive your refund in as soon as 30 days. We will do our best to get your refund to you as quickly as possible.

 


UPDATE: 3/20/2020 – 10:38am (PST)

*Please note, the San Diego Theatres Ticket Office is now CLOSED until further notice*

San Diego Theatres Ticket Office:
Mon-Friday: CLOSED

 


UPDATE: 3/20/2020 – 8:00AM (PST)

The 2020 Broadway San Diego Awards are cancelled this year

Dear Teachers/ Directors:

Please continue reading for an important announcement from The Broadway League:

New York, NY – March 20, 2020 – The Broadway League has made the difficult decision to cancel the 2020 Jimmy Awards® due to the ongoing crisis with COVID-19. This decision was made out of respect for the health and safety of the many students, families, theatre professionals, and fans who attend and participate in this national program each year.

“We are heartbroken that so many of the 143,000 students who participate in high school musicals across the country will not have an opportunity to show off their hard work, and that 92 nominees won’t be able to realize their Broadway dreams this year by performing live on a Broadway stage at the Jimmy Awards in New York City,” said Charlotte St. Martin, President of the Broadway League. “Our priority is the health and safety of all. We look forward to next year when we can welcome nominees and fans back to the Big Apple and continue to celebrate the future of Broadway together at the 2021 Jimmy Awards.”

What does this mean for the 2020 Broadway San Diego Awards?

Here in San Diego we have also felt the impact and we want to assure you that we are thinking of you and your students during this unprecedented time. Out of the concern for the health and well-being of the students, artists, adjudicators and staff, we have made the difficult decision to cancel the 2020 Broadway San Diego Awards. Your entry fees will be automatically refunded in the next 30 days.

We hope you stay safe and well, and we look forward to celebrating the 2021 Broadway San Diego Awards with you.

Thank you for your patience and understanding,
Broadway San Diego

Should you have any questions please don’t hesitate to email BSDA program manager, Sarah Jordan, at sjordan@broadwaysd.com.

 


UPDATE: 3/19/2020 – 3:07PM (PST)

*Please note updated ticket office hours*

San Diego Theatres Ticket Office:
619.570.1100
Mon – Fri 10:00AM – 2:00PM (Closed Holidays)

 


UPDATE: 3/16/2020 – 5:10PM (PST)

Due to the concerns surrounding COVID-19, and out of an abundance of caution, the Broadway San Diego Season Ticket offices will be closed beginning March 17.

It remains Broadway San Diego’s highest priority to ensure the health and safety of our patrons, artists, and staff. We will continue to follow the lead of our city, state and federal elected officials as we implement strategies recommended by public health authorities and the Centers for Disease Control (CDC).

For up-to-date information regarding Broadway San Diego events, please check back here for further updates.

If you would like to reach the season ticket office, please email Broadway San Diego’s Season Ticket office at:  ticketservices@nederlander.com.  You may experience a longer delay in response, but please know we are committed to serving your needs.

We look forward to getting you back into the theatre as soon as we are clear to do so, and we appreciate your patience and ongoing support.

Stay well,
Broadway San Diego

 


UPDATE: 3/16/2020 – 11:36AM (PST)

Due to the concerns surrounding COVID-19,  The Office! A Musical Parody has postponed their schedule and the new San Diego performances will now be June 29 and 30.

 


UPDATE: 3/12/2020 – 5:00PM (PST)

Under the direction of Governor Newsom of California and San Diego County Health Officials to prevent the spread of COVID-19 and to support the health and well-being of the theatergoing public, all performances of Disney’s Frozen in San Diego are postponed to a later date. New dates TBD.

Purchased tickets for all performances, scheduled from March 26-April 12 through our official ticketing partners, will automatically be refunded from the point of purchase to the original method of payment.

Refunds will begin on Tuesday, March 17th. Typical refund times for credit card purchases are 7-10 days and about 30 days for purchases by check.

It remains Broadway San Diego’s highest priority to ensure the health and safety of our patrons, artists, and staff. We will continue to follow the lead of our city, state and federal elected officials as we implement strategies recommended by public health authorities and the Centers for Disease Control (CDC). For up-to-date information regarding Broadway San Diego events, please check back here for further information.

 


Broadway San Diego is closely monitoring the evolving coronavirus situation on behalf of the Broadway community.  The safety and security of our theatregoers and employees is our highest priority.  We are following the lead of our city, state and federal elected officials as we implement strategies recommended by public health authorities and the Centers for Disease Control (CDC) as all productions continue to play as scheduled. 

We invite patrons to make use of soap, paper towels, and tissues available in all restrooms.  We remain vigilant, and we are prepared to make decisions based on current recommendations, as well as in the response to changing conditions.

Anyone who is experiencing cold or flu symptoms, or who is not feeling well, is encouraged to stay home and contact the point of purchase for more information about ticket exchanges and policies.

Season Ticket Holders: Please call our Season Ticket Office:
(888) 937-8995
Hours: Monday – Friday, 8:00 AM – 6:00 PM, Saturday 10:00 AM – 4:00 PM

San Diego Theatres Ticket Office:
619.570.1100
Mon – Fri 10:00A – 5:00P (Closed Holidays)



 Explore More 

Broadway San Diego Gift Certificates
Manage Your Season Tickets

Go Mobile image

Broadway San Diego Facebook Broadway San Diego Twitter Broadway San Diego Instagram

 

 Our Sponsors 


Upcoming BROADWAY SAN DIEGO’S 2019-2020 SEASON Shows

Disney's Frozen - artwork thumbnail Mean Girls - artwork thumbnailCome From Away - small artwork thumbnailMy Fair Lady - poster thumbnailRent 20th Anniversary Tour - artwork thumbnail

 

BROADWAY SAN DIEGO’S 2020-2021 SEASON Shows