What is SafeTix?
SafeTix are encrypted mobile tickets built with leading-edge technology developed with the patron in mind and come with powerful fraud and counterfeit protection. In short, this will help ensure that the tickets you purchase are legitimate.
Why do you have SafeTix?
We believe every patron deserves access to tickets they can trust at every step. No patron should ever experience being turned away due to fake our counterfeit tickets. This will help us ensure that our patrons the tickets you purchase are always legitimate.
Can I still enter my event with a screenshot of my ticket?
NO! Your barcode includes leading-edge technology with fraud and counterfeit protection, so you won’t be able to use screenshots or printouts. When you arrive at your event, use the Broadway San Jose app or mobile website to locate your tickets. Your phone’s your ticket, which you’ll show to the ticket scanner, get your phone scanned – and you’re in!
What if I don’t have a smartphone or my phone is broken?
If you have a cracked screen or are just not using a smart device – no problem. Simply visit the box office at the venue upon arrival. Have you ID handy and you will be issued a physical ticket.